TTA, Inc. allows the Buyer to return Hardware for any reason provided that it has not yet been used at any time during the thirty (30) days following the date of delivery. If the item has not been opened and is in the original, sealed packaging, TTA, Inc. will refund the purchase price actually paid minus shipping and handling charges. If the item has been opened, TTA, Inc. will charge a 15% restocking fee in addition to shipping and handling charges. TTA, Inc. will not issue refunds for products that have been defaced, altered, used, or damaged in any way. All requests for refunds are subject to inspection by TTA, Inc. of the returned item. If Buyer chooses to return any Hardware, he must contact TTA, Inc. during the thirty (30) days following delivery by email or via www.shoptta.com to obtain a Return Materials Authorization number (RMA) and return the Hardware in its original packaging, free of all interests, liens or claims otherwise, to the address provided by TTA, Inc.. TTA, Inc. will not issue any refunds in response to requests made more than thirty (30) days following delivery of the item or without an RMA nor will it issue refunds for products received by TTA, Inc. after the expiration date of the RMA. Items cannot be returned to a retail store. TTA, Inc. will only accept returns on items purchased directly from the TTA, Inc. online store.
Purchases of Software may be cancelled in accordance with clause 6(a) provided that the seal has not been broken. Downloading, installing or activating Software are all considered as breaking the seal.
Buyer agrees that the supply of Services by TTA, Inc. will commence immediately on TTA, Inc.’s acceptance of his order. Buyer will not be able to cancel the purchase agreement after supply of the Services commences, unless TTA, Inc. fails to provide the Services in accordance with the Limited Warranty.
For any amounts refunded under this Return Policy, TTA, Inc. will refund such amounts (if applicable, net of any shipping charges and/or restocking fees) by issuing a credit exclusively to the credit card used to purchase the Product.
All sales of Products sold as Refurbished or Road Tested are final sale. The terms of the Limited Warranty applicable to refurbished goods shall apply.